Rich Casino review
Rich Casino is a popular online casino and, unlike other betting sites like Betboro, 32 Red and Mr Green, concentrates purely on casino gaming. This is not necessarily a bad thing as the brand can concentrate on pure casino games and leave eSports betting and other sportsbetting to other brands. Our in-depth Rich Casino review takes a close look at this brands main offerings. We offer our own expert opinions on their game selection and bonus offers. We also examine other key aspects such as support and usability in our Rich Casino test.
Rich Casino Site Design
Rich Casino is a fairly swanky looking site. It’s shiny, clear, well laid out and has some seriously high end looking visuals. It all looks very, well, rich. However, it is a rather odd design choice, as the ‘Rich Casino' logo, which comes in a golden fancy emblem with its name written just below it, doesn’t really match the aesthetic of anything else on the site. In fact, the site looks quite a bit like a video games forum: a very high end video games forum, but a video games forum nonetheless.
In the top centre of the screen, you have futuristic neon green stock market style graphics. These show you all the different cash outs and jackpots. The bullet points are a neon green, even the font and live chat selection box at the right hand side of the screen look like something lifted straight out of the video game playbook.
It’s not a bad design by any means. In fact, it’s a very good one. It’s just that it feels at odds with a casino site and especially one which initially appears to sell the aesthetic of being ‘high class'. It’s like seeing a cowboy film set in Tokyo: it’s just weird, but oddly, it works a great deal better than it should.
Rich Casino website layout
Most importantly, the site is very clearly laid out which is an important aspect of our Rich Casino review. You have games, promotions, customer support and even a community page situated at the top left of the page. The latter, along with a bullet point to the top right of the screen, gives it a sense of being alive: that you’re not playing alone but are in fact part of a a bustling community. Its logo is placed top centre, as it should be. Just below that, we have moving graphics showing you which offers are currently available for you to take advantage of.
Unlike other sites, this doesn’t go too far overboard, it manages to keep the site moving without overwhelming or distracting you while you navigate through its pages. Situated below on the page are the graphics that were mentioned earlier, This further achieves the sense of community, scale and business and reinforces it. The site has obviously had a lot of thought put into its making and it is very effective and is one of the top opinions about this brand on the web.
Accessing Rich Casino gaming options
Further down the page, you can choose from a variety of game options (All games, Jackpot games, Slot games, Video Poker, Live Dealer, Table Games and Other games). From here, you can see the games available to you based on which option you chose and it’s a very impressive looking selection, but more on that later.
The promotions page is designed very clearly in a series of boxes displaying what’s on offer. The community page is quite a bit messier actually, mainly due to a large portion of the page being left blank and the support page, while incredibly easy on the eye, appears to have come out of a different site entirely. It looks like an office brochure of some kind.
So, the site does have a few odd design choices. It would have been more effective and more interesting to see the site aesthetic more closely follow the motif suggested by the logo, but nonetheless, the site generally looks rather good and is very clearly designed and well thought through.
Setting up your Rich Casino account
Our Rich Casino test looks at how easy it is to set up an account with the brand. To set up your account, simply click the bright yellow ‘Free Sign Up' button on the top right corner of the page. A pop up asking for your first and last name, e-mail address, player screen name, password, type of currency and your bonus code will then appear on your screen. Make sure you choose a safe password, preferably something random and not something you use to access other sites.
Make sure you get your Rich Casino bonus code before starting this process as well, as there’s some great deals on offer here and you’ll be wanting to get in on them. Very helpfully, the site actually tells you at this point if the region you are visiting the site from is able to access this site. This is such a helpful feature that saves so much time for people who might accidentally a while filling in forms and looking around without realising they can’t use the site anyway.
Rich Casino has a terrific attention to detail and this is just one example. There’s no need to put in your bank details at this point to join. You can set up your account and do that later at your leisure. All in all a very positive aspect in our Rich Casino review.
Rich Casino Customer Support
Rich Casino has pretty excellent customer support with feedback generally rating them very highly and praising them for their polite and professional way of handling questions and issues that customers may have. Support services are an important element in our Rich Casino test.
Their contact options include a 24/7 live chat function, which is pretty much the best anyone can ask for from any site. The brand's live chat desk also did well in our test. Alternatively, you can e-mail the site or even phone them. There’s also an FAQ section, which goes over some basic queries but if anything is missing, there’s plenty of options to help you find the answers to any questions you may have through the site.
Promotions on offer at Rich Casino
The amount of offers available at Rich Casino is quite astonishing and really puts them among the pack leaders in terms of quantity and quality. This is another aspect of the brand that did very well in our Rich Casino review.
Customers can enjoy an array of bonuses, alongside an extremely generous welcome offer of 25 free spins and a 500% deposit bonus, which is about as good as you can get. This bonus is given over your first four deposits. The casino also offers additional sign up bonuses when you enter a valid bonus code. Various amounts are offered with validation dates, so have a look around to see what you can get your hands on.
That’s a rock solid welcome bonus right there. Few other sites offer a welcome bonus that generous. Nor do they offer daily promotions this generous: at least, not many of them do. Go to the site's promotions page located at the top left of the homepage and you’ll see a banquet of promotions to pick from. At the top right of the screen, there’s different bonuses for each day, for example a 200% bonus for a £200 deposit and a 150% bonus on your next deposit.
More information on Rich Casino promotions
By clicking the little information button on these images, the image will flip and give you more information. It really is these little details which make this site feel like one of the big players, rising up the ranks to the likes of Bet365 and Coral group. These offers stay fairly similar with different numbers attached to them, for example you can win a 300% bonus for a $1000 deposit and a 250% bonus for a $500-$999 deposit. That’s good value you might think, but it’s not exactly imaginative…
But there’s more.
There’s also a bunch of ever changing offers that are very unique and very exciting, not to mention they add to the site’s personality and give you the feeling that this isn’t some soulless operation. These are real life changing prizes, not all of which necessarily boil down to cold hard cash.
For example, you can currently win a Muhammad Ali signed boxing glove, tickets to see UFC in Vegas and tickets to the Euro 2016 final. They even include charity based offers, such as money to the charities for the prevention of heart disease. This site not only offers great value, but has real personality as well. This is an edge Rich Casino has on virtually all its competitors.
Bear in mind though that not all offers are equal, so make sure you check the Terms and Conditions on any promotion you wish to use.
What’s on offer at Rich Casino?
Our Rich Casino review looks at the brands gaming offers. As the name suggests, Rich Casino doesn’t have a stake in sports betting. It’s a casino focused site, with over 100 games from top software providers. It has well known games including:
- Sugar Rush slot
- Great Reef Slot
- Big Bang
- Video Poker
- Progressive Jackpots
- Live blackjack, roulette and baccarat
There’s also the inclusion of the ‘VIP section' of Rich Casino, which is given a luxurious push here. It’s worth pointing out that this is one of the few areas in line with the ‘rich casino' concept. It features images of wealthy and attractive people in suits and dresses looking cool and inviting you to join their club.
Now, while this image may be very far from reality, the VIP Club does have some decent things on offer, such as exclusive offers, tournaments and events. There are six ‘levels' to the VIP Club, ranging from Bronze to Ultimate Plus. To advance up these levels, you need to, you guessed it, spend more money. Not that there’s anything wrong with this concept: virtually every business does it, it’s more surprising it’s not more common among gaming sites. It seems like a no brainer. This one, however, is a no brainer with a little extra flair.
Rich Casino Reputation
Rich Casino is a very safe casino site and is licensed in Curacao. The site has world class encryption standards, higher than the SSL Certificate standards. Essentially, this means it is impossible for anyone to access your sensitive data.
However, there are a number of customers that have issues with withdrawal times. Claims include having to wait a ridiculous amount of time before receiving their money. Some have also claimed to have been duped by overly complex Terms and Conditions. To avoid any issues, be sure to read all Terms and Conditions before you sign up for an account.
Depositing and withdrawing in our Rich Casino test
You can deposit funds with Rich Casino using:
- Money Transfer
- Bank Wire
To withdraw funds, you can use:
- Bank Wire
- Money Transfer
Banking is simple and efficient and did well in our Rich Casino test.
There’s actually very little information on the time it takes to withdraw funds from this site. However, some Rich Casino opinions claim it takes 1-2 business days. Wire Transfers take up to five days and cheques require 14 to 15 business days. The minimum withdrawal is 50 dollars/pounds/euros and the minimum deposit is 25 dollars/pounds/euros.
It’s hard to judge the validity of the complaints regarding withdrawals. Despite the site having great credentials, the existence of such concerns, is something any customer should take seriously. Those concerns cast a large shadow over a site that appeared to be doing everything right.
Rich Casino rating and summary
Rich Casino is a tough one to judge although most Rich Casino opinions are good. There are so many pluses to this site. The site design, while slightly odd at times, is surprisingly worthwhile. Everything is clear, sharp and easy to navigate. However, they really did have an opportunity to push the boat out style wise here. However, they achieved that in their VIP section, but failed to apply it to the rest of the site.
The game selection is top notch, they have good customers service and the deals are plentiful. However, they do come with some very convoluted Terms and Conditions in many cases. Most concerning is the issue of customer complaints regarding their struggles to get funds withdrawn in a speedy fashion.
The site does do a bunch of clever things we hope to see others emulate. This includes showing you how many people are on the site at any one time. Dedicating a large portion of the site to its ‘community' and offering promotions that are not solely focused on cash. Overall, Rich Casino offers a solid online casino and scores above average in our Rich Casino rating.