In this review, we’ll be taking a look at a site that makes a rather odd first impression. You might mistake Novibet for being a casino exclusive sites at first glance. It looks like it should belong alongside somewhere like Royal Panda Casino or Les Vegas USA for example.
However, it is actually an all in one betting site. By this, we mean it is a betting site that offers both a sportsbook and casino options to its customers. It is a rather unusual example of an all in one site though.
That’s because its primary focus appears to be on the casino side of things. Usually with all in one sites, it happens the other way around. Sportsbooks commonly take priority over casino offerings for many online operators. That is perhaps why we were more assumptive when it came to Novibet than we are with other sites, which focus more on the sports side of things.
Usually if you have a mediocre or a plain bad all in one, you’ll have a major focus on the sportsbook, with the casino selection viewed mainly as an optional extra. In these cases, the casino is often severely lacking in choice and quality. While a good all in one site will have a distinctive but equal offering on both its sportsbook and casino.
That doesn’t mean it’s necessarily a bad thing to focus more on one part of the site than another though. PokerStars is a good example of a site that has an obvious bias towards one element of its business (hint, it’s in the name). However, it also offers a good casino product as well. Lesser known examples of sites that choose to focus on one element more than others include Racebets or Punchbets. As their names may suggest, the former gives more of its time to horse racing, while the latter steers more towards MMA betting.
Hopefully, what this means for Novibet is that it has a great overall product. We are hoping to see that the sportsbook is not an afterthought, as we see commonly the other way around on many of its competitors.
Nonetheless, despite it coming from a rather unusual angle, Novibet does remain an all in one. So in the interests of fairness, we will be comparing it more closely to similar sites. These include industry juggernauts like BetFred and Bet365. Although we may, for certain site elements such as design, take a look at casino exclusives too. These range from the likes of Mansion Casino to Jupiter Club. We will draw comparisons with these other casino sites if we think it’s relevant.
Speaking of website design, that brings us onto our next important point. While we absolutely consider it an important part of our review of any betting site, a site’s design is very subjective. So, in order to keep things fair, we will say what we think the good interpretations of the design is alongside the bad. We do this for all parts of the site we examine in order to give you a fair, unbiased review.
However, we can’t tell you what kind of style you like. Someone may love the glitz, glamorous and colourful. Others may prefer a product that remains a little more conservative in its style. We therefore always recommend that you check out the site for yourself. It’s also a good idea to take a look at some of their competitors to see what suits you best. There’s plenty of choice out there, so you may as well do a little window shopping before signing up. We also have plenty of in depth reviews right here to get you started.
Right then, let’s take a closer look at Novibet and discover whether it’s worth your time and hard earned cash.
So what is available on the Novibet site?
Like we said, the Novibet site offers both a sportsbook and a casino. Since the latter seems to take centre stage, we will start off there.
In the Novibet casino, you will find virtual games, such as video slots alongside table games. These are offered alongside a few other types of casino games, like multi-hand video poker and a few oddities.
These games are brought to by the likes of NetEnt, Microgaming and Evolution Gaming. So you know you’re in good hands and should get a pretty good variety. All the games here are also instant play. This is great as it means you won’t have to mess around with downloads before getting started. You can simply click and start playing straight away.
On the sportsbook side of things, the following betting options are available at Novibet at the time of writing:
- American Football
- Ice Hockey
- Water Polo
- Formula 1
- Most GP
- Rugby Union
- Rugby League
- Martial Arts
That’s a pretty good list, all things considered. It’s also a very hopeful indication that our fears about the sportsbook being an afterthought are unfounded. We hope this trend continues throughout the rest of the review.
We also find it promising that they offer some fun and e-sport options. The addition of these betting options shows that Novibet are happy to go a little left field with their options.
On the other hand
All in all, it’s a pretty good selection from Novibet. It doesn’t have the variety of software developers that somewhere like Dunder Casino has for example. But it does have some of the absolute best operators on show. As we say, it’s always about quality over quantity.
However, all in one betting sites are not all made equal. And in the case of Novibet, missing in action is a bingo section and table poker. BGO, Foxy Casino and Full Tilt Poker to name but a few have all shown just how popular these betting options can be.
We did hope that, as this is clearly a site that takes pride in its casino, these would be available. But unfortunately, they are nowhere to be found. Fingers crossed Novibet is open to introducing them and diversifying their offering a little more in the future.
Is the site well designed?
As mentioned, this is a rather subjective feature to consider. So let’s start by looking at something we can say for certain. The site is easy to use and we’ve seen no technical issues whatsoever during our time on it.
Structurally speaking, it is exactly what you’d imagine from a modern betting site. The sportsbook follows the usual formula. It features betting options in the middle, sports to the left and other info to the right, etc.
When you click on the casino, the page opens up with its jackpot at the top. It then has its games displayed on a horizontal scroll. These are displayed in their various categories as you move down the page. This is all pretty standard stuff. If you’ve been on another casino or sportsbook site, Novibet’s layout will probably look familiar to you.
One thing that we would say that people might enjoy is how the sportsbook, casino and live casino all feel distinct enough to have their own personalities. However, Novibet has managed to make sure they are not too dissimilar to feel like you’re exiting the site at any point. It’s a tricky balance that few operators can pull off.
It’s also bright in its colour scheme choices without being too much in your face.
We think that looks wise, Novibet is likely to be reasonably popular. In terms of aesthetics, it certainly has a more impressive casino than most of its immediate competitors. It hasn’t blown us away like certain casino exclusives, such as Manhattan Slots or Rizk Casino, but it’s clear a serious effort has been made here.
On the other hand
The issue however, is that Novibet treads the line between all the things people like about different sites. It never tries to innovate any elements of its design. It simply toes the line of familiarity. Therefore, the site design is unlikely to gain many particularly ardent fans on looks alone.
Another issue some might have is the Novibet site, particularly the casino, can feel unnecessarily busy without a huge amount of content to show for it. Also, its logo is pretty much instantly forgettable.
Overall, we’d say that Novibet is unlikely to particularly inspire anyone. Having said that though, we’d be surprised if it annoyed many of its users either. Simply put, it does its job.
What customer service options are available at Novibet?
When it comes to customer support options, Novibet has that all important live chat service. This is available alongside e-mail support.
On the other hand
Annoyingly, we’ve been unable to find out exactly when this service is supposed to be open.
On the plus side, all we can say is that we tried contacting the Novibet customer support team at a variety of different times and always got a response. If it is available 24-hours a day, then they really should advertise that. It’s a pretty big selling point.
In terms of e-mail support, enquiries are generally responded to by the next day in our experience.
Are they licensed?
They are indeed. Novibet are licensed by the Isle of Man Gambling Supervision, the UK Gambling Commission and the Greek Gaming Commission. You can therefore rest assured that they are a completely legitimate operation.
On the other hand
The following countries are restricted from accessing the Novibet site due to licensing limitations:
- United States of America
Are the games on Novibet fair?
All the games on the Novibet site are tested through independent auditing. This proves that they are mathematically random and fair.
They meet the standards set by the UK Gambling commission, meaning they are provably statistically random. This basically guarantees that you have a real chance of winning and that no scams are operating here.
On the other hand
We have nothing else to add here. Gold stars all around for Novibet on this point.
Do they have a good reputation?
What we mean by this is what is the general critical and customer consensus of Novibet? That is, if one can be reasonably considered.
From a critical point of view, we’d say that Novibet comes out looking rather good. While not every response is overwhelmingly positive, generally it’s certainly looking more up than down. The general range of critic feedback rarely drops below the average mark. So all in all, it’s a pretty solid result.
On the other hand
First of all, we’d say that there’s really not enough of a customer response for us to say, with reasonable confidence, that our research represents all or even most customers of Novibet.
However, of the limited pool of customer responses, we’ve found the best way to describe them would be mixed. The player reviews appear to mainly be either extremely positive or very negative, with not too many falling in between.
For the latter, we cannot comment on the validity of any complaints made. We can only report what we have seen in our research. Although, it is fair to point out that even the best and brightest of online operators rarely come without the odd complaint here and there.
So what do we think of Novibet?
All in all, our sentiments about the overall Novibet site can be fairly accurately summed up by our feelings on the site design. We think that for most people, Novibet will neither have them feeling very passionate about their product nor be that disappointed. That was our impression.
However, the customer responses we’ve read don’t exactly seem to represent that. Obviously, they could be a minority but it appears this site, one way or another, is inspiring some kind of strong response we just didn’t get in our time with Novibet. In our experience though, we’re going to have to go with our gut and say that overall, Novibet appears to be a decent, if not spectacular betting site.