An Honest And In Depth Look at Gamebookers Sportsbook and Casino

Gamebookers is a betting site which offers a sportsbook, live betting, casino and live casino facilities. It joins a long, long list of sites that are looking to gain your business as a customer and get you to bet some of your hard earned cash on their site over all the competition.

 

Bet now

Click here to check out Bwin

So what exactly does a betting site need to do to stand out in this oversaturated industry?

Gamebookser mobile

Well, quite a lot when you consider the sheer amount of choice customers have today. At no point in time has it been better to be enjoying sports betting, casino betting, or both. The amount of rivals any site might have has forced sites to up their game. This means you can look forward to dozens upon dozens of great, varied and, most importantly, fun sites to suit all preferences.

Of course, an excellent betting site would need to look the part, with an intuitive and fun site design that’s easy to use. They’d also need great customer service, reliability with a stellar reputation, a terrific selection of casino and sports options, a selection of fine promotions and much more. In fact, with Gamebookers being both a sports betting and a casino site, they need to have greater reach than say, Royal Panda, Grosvenor or Rich Casino do.

Gamebookers poker

We’ll take you through every nook and cranny of the Gamebookers site to see how they stack up against the competition. However, we always advise you check out the site for yourself, along with some of their rivals. This will allow you to get a sense of whether a site is right for you. This is all about having fun after all and you may find that the style and personality of a site just doesn’t appeal. With all the choice out there, you’ve got room to be picky!

With that said, let’s take a look at the most important questions you want to be asking when considering whether or not to sign up to Gamebookers.

  1. Is Gamebookers a reliable site?

Perhaps the most important question that can be asked of any betting site is whether or not they are trustworthy. After all, without that, there’s really not much point considering the matter any further. This is your money, after all.

thawte security

Gamebookers are licensed in Gibraltar and have security by Thawte Security, who keep them up to industry standards with 128 bit SSL encryption. Their games are also known to be fair, with information about their random number generator available on the site. Also on the site is the official iTech Labs Seal, which should further reassure customers.

In terms of their general reputation, critical reviews of the site range from fair to very good, with customer feedback seeming to echo those sentiments.

On the other hand

Of course, every sportsbook and casino site has customer complaints. Even the likes of Virgin Casino, William Hill, Betfair, Betway and Ladbrokes have customers who have faced issues. So that’s not much of a criticism. The biggest and the best don’t have complete satisfaction from their users, but it is worth mentioning.

We’ve also seen critics take issue with the alleged policy of not discussing customer complaints. However, we’ve seen nothing to support this claim and therefore cannot make any judgement as to whether it’s true or not.

  1. So what exactly does Gamebookers have to offer?

Gamebookers sportsbook

In terms of sports, Gamebookers offers the following:

  • Football
  • Tennis
  • Basketball
  • Volleyball
  • Handball
  • Darts
  • Formula 1
  • Motorbikes
  • Rugby Union
  • Rugby League
  • Badminton
  • Ice Hockey
  • Cricket
  • Baseball
  • Combat Sports
  • American Football
  • Aussie Rules
  • Bandy
  • Boxing
  • Chess
  • Cross Country Skiing
  • Curling
  • Cycling
  • Entertainment
  • Floorball
  • Gaelic Sports
  • Golf
  • Politics
  • Rally
  • Ski Jumping
  • Snooker
  • Speedway
  • Table Tennis

This is a pretty good selection, all things considered. The addition of more unusual entries, as well as none sports entries, is also a nice bonus.

The amount of different bets on offer as well is also excellent.

Gamebookers casino

As for the casino, this includes a decent number of games, all which appear to be of a very high quality. These include Slots, Table Games, Blackjack, Roulette, Video Poker, Games and Jackpot Slots.

There’s also a mobile app, which allows you to enjoy the site while on the go.

On the other hand

The sports section’s lack of e-sports will be a disappointment to some, especially as the site has made room for politics and entertainment selections. It’s also a small issue but the sports are laid out in a bizarre and slightly jarring way: with half the list being under additional sports, meaning the alphabetical list starts again half way through for no reason.

The casino has decent options but obviously can’t compete with the likes of dedicated casino sites, such as Manhattan Slots or Foxy Casino. The only main let down though is the live casino, which has a mere four options to choose from. One of these options is an automated roulette game.

 

Bet now

Click here to check out Bwin
  1. How’s the site design?

Gamebookers site design

A good looking site can make all the difference.

And Gamebookers looks good, but not great. Obviously this is down to preference and if you’re more into the minimalism found at Mr Greens Casino for example, then you might find this right up your alley.

The layout is decent if nothing game changing and everything runs smoothly. The site is also generally easy to get around. The orange and grey colour mix might not sound great but it actually comes across quite well. It certainly knocks other smaller sites such as Las Vegas USA or Jupiter Club out the water.

On the other hand

Despite looking perfectly serviceable, Gamebookers does lack something in the way of personality. Now, if you’re someone who doesn’t like their betting sites with too much extra fluff, you might be fine with this. But it’s really hard to find anything about this site that makes it stand out from the crowd, both in terms of aesthetic and technical design.

Gamebookers live betting

Also, the casino part of the site doesn’t do enough to distinguish itself from the sportsbook. Overall, it’s a good but not great effort by Gamebookers

  1. Do Gamebookers have decent customer service?

The contact options at Gamebookers can be found via the orange ‘Contact’ button to the top right of the screen.

First up, there’s a very detailed FAQ section. This also features a search bar so your question can be answered quickly, without having to scan through screens of questions. You can also send them a message via the site, or call them.

Gamebookers contact us

On the other hand

Unfortunately, there’s no live chat. This is a huge downer on the customer service front.

In terms of customer feedback, we didn’t feel that we could find enough responses from customers regarding this site element to come to a conclusion on this matter.

  1. Are there any good promotions at Gamebookers?

Gamebookers weekly insurance

On the casino side of things, there’s the following offers available at Gamebookers:

  • Weekly Insurance:
    This is essentially a customer reward scheme. You collect points based on how many Euros you bet and how high the odds of that bet were. The higher the odds, the more points you’ll receive. For example, you can receive 1 point for a bet with odds between 1.50 and 1.99, or five points for a bet with odds of 10.00 or higher. This offer is also available for the sportsbook.
  • Cashback up to €50:
    Receive 10% cashback on net losses up to €50.
  • Jackpot Manic Tuesday:
    Get 50% up to €50 to be used on your next deposit with a minimum wager of €50. The wagering requirement is 2 times and has sixty days to be fulfilled, which is decent.
  • Blackjack Thursday:
    Play Blackjack on Thursday and, if you lose, you’ll receive 10% of your net losses back up to €50.

Gamebookers casino promotions

For the sportsbook, the following promotions are available at Gamebookers:

  • Weekly Insurance:
    See above for explanation.
  • Cash Out:
    Cash out your bets at any time and the money you receive will be based on your stake and the current state of selections, among other things.

On the other hand

While there’s a couple of decent offers for the casino, even though two of them are basically identical, the selection of offers for the sportsbook is terrible. The Weekly Insurance isn’t too bad and while Cash Out is always a good thing, it’s so commonplace now that it’s hard to use it as a selling point.

The site actually uses its mobile app’s “full size mode” as a promotion. We can only assume this it to fill up space on the page. This is simply not good enough

  1. Is it worth signing up to Gamebookers?

Gamebookers logo

Gamebookers feels like it’s right in the middle of the road in terms of its product when looking at all the betting sites out there. Other than the sportsbook promotions and the lack of live chat, it doesn’t do anything particularly wrong but it also completely fails to stand out.

While we can’t imagine you would have a terrible experience using this site, it’s equally true that we see no reason to recommend it above one of the many other great betting sites out there. It’s a somewhat above mediocre site that needs to find its identify to stand out among the competition.

 

Bet now

Click here to check out Bwin