In this review, we’re going to be taking a look at Australian bookie CrownBet. Unlike its fellow Aussie site Centrebet, this operator is actually a rare sports exclusive site.
The vast majority of sites out there and the vast majority of sites we look at either fall into two categories. These include all in one sites. This is a site that has at a minimum offering of both a sportsbook and casino option. The other common type of betting sites are casino exclusive operators.
For some reason, presumably because there are more people who only want casino options than only want sporting options, there’s very few sites that cater to that audience. So in that respect, it could be argued that CrownBet already has a unique, or at least a rarely seen, selling point.
You might wonder why exactly someone would not simply opt for an all in one site regardless. After all, the likes of Ladbrokes, William Hill and Betfair are all examples of sites that manage to pull it all off with terrific results.
Well, we haven’t seen sports exclusive sites really come into their own. But in the case of casino exclusives, we’ve found plenty that are well worth consideration for that target audience. Sites like Manhattan Slots and the much more well known Foxy Casino for example offer a product that is creative and different enough from many mainstream all in one sites to be an excellent choice for many people.
Will CrownBet be the site to push sports exclusives into their own golden era of originality and fun? We’ll see over the course of this review.
In order to keep this review fair, we’ll mainly be comparing CrownBet to all in one sites, as they at the very least do have sporting sections. Usually we try to compare them with as closely matched sites as possible. However, considering that there’s not too many big names out there that don’t also offer casino betting , it would be quite a shallow pool to fish from.
We also make sure that for each part of the site, we go over both positive and negative aspects. That’s assuming there are some to talk about for both.
This is how we remain objective. However, there are some things that are subjective, such as how much emphasis you put on certain site elements and site design/general direction. With that in mind, it’s important that, alongside this review, you spend a little while checking out the site yourself. This will allow you to see if it’s the right fit for what you’re looking for.
With so much out there, you can afford to be picky. It’s also advisable to check out some other sites for the sake of comparison. There’s a good chance you’ll also be able to find a review of those sites on here. And if you want ideas for other sites to view, check out the many other comprehensive analysis we have of betting sites of all kinds.
Now, let’s take a look at exactly what makes CrownBet tick
So what is on offer at the CrownBet site?
CrownBet will naturally be more limited than much of its competitors, with everyone from BoyleSports to SuperLenny offering more options. However, it’s about quality not quantity. So let’s not count out CrownBet before we get started. As we’ve seen from the likes of BGO and Royal Panda Casino, having a more limited product can often mean that the added focus really makes the parts of the site that are there shine.
One thing you’ll immediately notice about CrownBet is that, although they do offer multiple sports, it’s obvious that their main focus is horse racing. This is not too unusual. Other sites like PunchBets have more emphasis on one sport (in that case, MMA) while offering multiple sports.
What this means for CrownBet, or at least what it should mean, is that horse racing fans can get a better range of options. This should add up to an overall better product with regards to that particular past time.
Judging from what we can see here, it does appear that their horse racing betting options are rather extensive.
In terms of the other sports, the following are available on CrownBet at the time of writing:
- American Football
- Australian Rules
- Ice Hockey
- Motor Sport
- Rugby league
- Rugby Union
- Table Tennis
- Beach Soccer
- Beach Volleyball
- Field Hockey
- Gaelic Football
- Gaelic Hurling
- Lawn Bowls
- Water Polo
Well, for a moment there we thought we might be disappointed with the rest of the line up, seeing as though their priority is clearly horse racing. But we’re happy to say we are pleasantly surprised.
This is an excellent line up by any standard. It features some great niche sports alongside non traditional options, such as entertainment and E-sports.
On the other hand
Due to the way the CrownBet site is structured, it was never going to win any prizes for the most betting options. There’s no casino, no bingo, no poker, etc.
But if we can have that with casino exclusive sites that are still considered excellent, there’s no reason that the same logic can’t be applied here.
When people sign up to CrownBet it’s because they don’t want those things. Or, at the very least, they are happy to sign up to more than one site for them.
So, for that customer base, for someone who wants sports betting options, preferably with an emphasis on horse racing, how does the line up look in that light? We’d say it looks pretty excellent, all things considered.
Is the site well designed?
One of the areas in which casino exclusive sites seem to do so well is design. The nature of the casino site means it bares themes, glitz and glamour rather well. They tend to come across in a more vibrant way that, for sports betting, seems a bit off. This is not just in terms of the iconography you expect to find on this kind of site. It also applies structurally too.
Sports betting needs a lot more information to be laid out. That means less room to play with. So, we don’t really expect a style makeover in the vein of Rizk Casino. And to be fair, the most popular sites in the world are often the more conservative ones. So it’s clear that people rather like things this way.
The CrownBet site does benefit from the extra room though. Everything is laid out how you’d expect but it does this with a sense of style. It’s big, colourful and inoffensive. Everything is formatted and easy to follow. Technically speaking, we have encountered no issues.
On the other hand
While we think that most people will be satisfied with the looks of CrownBet, we know that this is a subjective matter. Therefore, make sure you check out the site yourself to know if it’s right for you.
CrownBet toes the line because the more conservative Virgin Casino and Sportsbook and somewhere like Jupiter Club rather well we would say. Style wise, it’s probably closest to somewhere like the excellent Betway, which is no bad thing.
One thing we would say, and it’s a complaint that we level at many betting sites, is that CrownBet doesn’t have much of a personality. That’s not necessarily too bad a thing. We’re certainly not saying every site needs a mascot like SuperLenny or a celebrity endorsement like Evander Hoolyfield with RealDealBet. But it would be nice to have something that you can put your finger on and say that this, distinctly, is CrownBet.
Overall though, it’s a good looking site and it works well. Just don’t expect it to surprise you in any way.
Do they have any good promotions?
We do expect fewer promotions here than we would from all in one sites. And as we always say, it’s about the quality of the offer more than it is the number. A single very good promotion is worth a dozen bad ones, after all.
There are currently 17 promotions listed on the CrownBet site. However, quite a few of them, such as an app update, don’t count as promotions in our book. So it’s closer to half that number.
Still, that’s not a bad amount for a site with no casino.
We’ll take a look at two promotions. This should give you some idea of the kind of quality you’re likely to get from CrownBet.
- NRL Multi Special:
If you place four or more head to head multi bets on NRL matches and a single leg fails, your stake will be matched up to $50.
- Mystery Bet:
This is a lucky dip with a twist. Here you’ll be able to place a mystery bet, where you pick your bet type, some selections and wagering options and the rest is done at random.
What we can see here is that CrownBet seems to be offering small but satisfying promotion options. And in the case of the latter, something a little bit different to what we generally see from their competitors.
On the other hand
While there are a few fun promotions here, there’s honestly nothing that could be considered their big promotion. There’s no big bonus giveaways and no welcome bonus whatsoever.
What we are left with is a few promotions which look like they’d made a great set of accompaniments to larger promotions. CrownBet in this regard feels a little small time. That’s not to say that they don’t add value. They do. But if you’re someone who bets a lot and looks forward to hitting that big bonus, then you won’t find it here.
However, if you’re more of a casual gambler who is never going to hit the often very expensive wagering requirements anyway, then these might be right up your alley.
What customer service options do they have?
CrownBet, at the time of writing, has the following options for customer support
- contact form
- phone number
- FAQ section
- that all important live chat.
Most importantly of all, that live chat function is available 24 hours a day.
On the other hand
We have nothing negative to say here. The CrownBet customer service has everything you could want.
Do they have a good reputation?
In terms of critical responses, we’ve found that CrownBet overwhelmingly has gotten more positive than negative reviews. Some, to be fair, are less complimentary than others. However, it still swings far more to the good than bad side for the vast majority of the time.
On the other hand
Unfortunately, this is one of those situations where getting feedback has proven rather difficult in terms of customer responses. We’ve simply not been able to find enough examples for us to say with any confidence that this is a fair representation of what their customers think of the site.
So, in the interests of fairness and not making conclusions without decent evidence, we’re going to have to say that their reputation amongst their customers is inconclusive due to a lull in online responses
How do I sign up to CrownBet?
From the homepage, you’ll see a rather cheery orange ‘login’ button to the top right hand corner of your screen. Hit the ‘join now’ button next to it and fill in the online application form to create an account. Here you’ll enter all the usual information, including your name password, country etc.
One thing we would advise is to make sure you use a strong password. It’s also important to note that on most sites, you can only have one account per person. This often extends to both home and even ip address. So make sure no one with access to your computer or living at your address also has an account here or it may cause you issues in the future.
Also, having the live chat button next to the form is always a nice touch.
On the other hand
There’s no options to set betting limits. This would have been a welcome addition to allow people to take more control of their spending on the site.
So what do we think of CrownBet?
While we don’t think that CrownBet is likely to cause a surge in sports only betting sites, we do think there’s customer who will absolutely love this site. If you’re someone who only wants to bet on sports and especially if your main interest is horse racing, you’ll find plenty to enjoy here.
It’s not perfect. It could use a little something extra to stand out and its promotions can be a touch light. But overall, we’d consider it a success. CrownBet keeps things simple and shows that it’s better to do a few things well than a lot badly.