BitStarz Review

BitStarz Review

BitStarz is a leading online casino that offers a wide range of casino games. Our in-depth BitStarz review looks at the brand’s offerings as well as other special features such as play in Bitcoin. Our expert opinions will guide you in deciding if this brand is the right choice for you. Other leading betting sites that offer online casino as well as sportsbetting include 32Red, Mr Green and BetVictor. We examine certain key elements of BitStarz including site navigation, customer support, sign up and banking processes in our full BitStarz test. giving you the best source of information and real world BitStarz opinions, so you can make an informed choice. 

BitStarz Site Design

BitStarz is, generally speaking, a very good looking site and a great starting point for our BitStarz review. It has a modern black backdrop, with plain, professional looking text and a nice big green sign up button. It has a search bar and, alongside that, has drop down lists about promotions, the site itself (About Us) and a help option, which deals with FAQs and payment. The latter is especially handy for customers because on some other sites, it can actually be quite tricky to get good information about withdrawals and deposits.

Bitstarz site design

However, this site has a very good reason to be overly eager to explain the payment process to you. BitStarz comes with a payment gimmick referenced in its name: bitcoin. Luckily, bitcoin is not the only option available for players so for those of you who loathe the online currency, you have little to worry about. Although, it is worth pointing out that the site does push bitcoin pretty hard: advertisements and explanations about bitcoin litter the site and at times, it does seem like overkill.

Stylish look and feel at BitStarz

The logo looks great and even has a decent tagline: ‘Dream Big, Win Bigger’. The red in the logo, which is used for the star in the centre, is used as a stylish focal point, alongside the green we mentioned from the sign up button. This does a great job at giving this site a touch of colour, without ever losing that effortless professional charm that it possesses.

bitstarz dream big win bigger

Below this, there’s the fairly standard switching promotional box, which offers information on a bunch of different promotions, While this feature is used on many, many gaming sites, such as Totesport, it is worth saying that here it looks particularly high end.

BitStarz Easy navigation

Our BitStarz review showed a site that is easy to navigate. Just below, you can scroll through the games available in the ‘lobby’, or you can use the toolbar to choose from Slots, Jackpots, Table Games and a Live Casino. The Lobby categorizes the games differently. Click through and here you’ll be able to scroll through all the ‘Top Games’, ‘New Games’ and ‘We Like’ games, which are recommended by the site on a daily basis. 

Bitstarz lobby

Extra details are appreciated

Below this, you’ll be able to see some of the ‘Latest Winners’ and ‘Top Winners’, alongside the ‘Jackpots’. Whenever a site has these little details, you know they’ve really thought about how they can create a feeling that the site is alive, that people are winning money all the time and that there’s also a lot of money up for grabs that you could win. It’s a really clever design tactic, which in one swoop, offers the customer so much.

Bitstarz latest and top winners

Even further down the page, you have another sign up option, which considering this already exists twice near the top of the page, seems rather unnecessary. In fact, if there’s one criticism of this design, it’s that the page is just too long. It would have massively benefitted from being streamlined. However, it still stands as one of the prettiest casino sites you’ll find. The other pages throughout the site follow similar sleek, chunky designs, which also go on for too long unnecessarily. Still, this is just one minor gripe for a very well designed site.

Setting up your BitStarz account

Setting up a simple member account is a key aspect of our BitStarz test. Remember that big, bright green button we mentioned? Well it’s time to give that a nice big click. Alternatively, you could use one of the other pointlessly added sign up boxes. Either way, there’s no way of missing how to get to the sign up page.

From here, you’ll be taken to a page which looks like it does not belong on the site at all. It’s still a good looking page, but it has a Hawaiian motive which seems totally at odds with the rest of the site. Anyway, the graphics are here to tell you about the 20 free spins sign up and a 500 pound/dollar/euro welcome package or you can choose to swap that for 180 free spins. We’ll go into more detail on that offer and other promotions later in the review.

Bitstarz registration

You will be asked to add in your e-mail address, choose a nickname (which will be view-able if you play with others so keep it tasteful), along with your password and preferred currency.

Creating a solid password and finalizing your BitStarz registration

Remember that when entering your password, it’s important to choose a safe password with a mixture of lower and upper case letters, numbers and symbols, as well choosing a password that is not easy to guess. Then, once you’ve accepted the Terms and Conditions and entered your Bitstarz bonus code, hit the second big green sign up button of the day and you are a fully signed up member of BitStarz.

Our BitStarz review revealed a sign-up page missing a whole host of information and you’ll need to enter all that at a later date. These very short sign up pages seem very bizarre. They aren’t exactly a problem, but it just seems more convenient to get the entire registration process done and dusted with here and now. Although some players may like being able to come back to it later, so this is simply a matter of preference.

BitStarz Customer Support

Bitstarz customer support


Running a separate test on each support option is a great way to evaluate overall customer service and support. The customer service here is absolute top notch with 24/7 online live chat. The service is professional, friendly and informative, with customers giving the site great feedback with regards to its customer service.

This is a site that prides itself on good customer service and it shows: complaints are dealt with swiftly and its reputation among the industry and among customers is testament to their hard work. Customer service scored very highly in our BitStarz test and is also one of the top BitStarz opinions on the web. 

Available BitStarz bonus offers

The welcome bonus is a rather hefty one, going up to 500 Euros or equivalent, or 5 bitcoins. You will also receive a whopping 180 free spins alongside this bonus. As far as welcome bonuses go, this one is absolutely massive. Considering the size of the offer then, it does come with some Terms and Conditions which take it back down to earth. But even so, it’s still a hell of a deal.

Bitstarz welcome bonus

Your first deposit will be matched by 100% up to 100 Euros or 1 bitcoin and you will also receive your 180 free spins at this point on Boomani, Fruit Zen or Starburst. These free spins are split over 9 days, giving you a total of 180 at 20 a day. On your second deposit, you will receive a 50% bonus up to 100 Euros or 1 bitcoin. On your third deposit, you’ll receive a 50% bonus up to 200 Euros or 2 bitcoin, and on your fourth deposit you’ll receive a final bonus of 100% up to 100 Euros.

More BitStarz offers

This is the tip of the iceberg of what is on offer here. There’s also a 20 free spins sign up bonus, which requires no deposit at all. The maximum that can be paid out for this is 100 Euros or equivalent, with the exception of GDP, which maxes out at £50. Unfortunately, this bonus cannot be paid out until you wager 40 times the bonus sum you win. So it’s not quite the free ride you may hope for, but it’s still a nice little bonus as it stands.

Bitstarz daily promotions

There’s a whole host of other offers, with more being added to the site sporadically. Right now, there’s  a ‘Rook’s Revenge Double Cash’, which offers you double your win when you land five red mask symbols in a row on the slot game. Also on offer is the 50% reload bonus, which adds 50% to your stake when you play on a Monday. So for example, if you deposit 10 Euros, it will be automatically pushed up to 15 Euros. On Wednesday, there’s a free spins offer available to anyone who makes a deposit of 20 Euros and wager that amount to receive 20 free spins on Boomangi or Fruit Zen the following day.

What’s on offer at BitStarz?

BitStarz is a terrific casino with plenty to offer new customers. Gaming variety and availability scored very highly in our BitStarz review. This is also another area where BitStarz opinions are most positive across the web. This is a dedicated online casino and does not offer eSports betting or any other sportsbook features.

Top BitStarz video slots include:
  • Rook’s Revenge
  • Johnny Octopus
  • Billionaire
  • Platinum Lightning
  • Lucky Coin
  • Eye of ra
  • Sugar Pop
  • Black Jack

Bitstarz slot titles

  • Wolf Moon
  • Lady Joker
  • Fairy Tale
  • Diamonds on fire
  • Magic Idol
  • 4 Seasons
Top progressive jackpots include:
  • Tycoons (Jackpot: €19,226.50)
  • Jackpot Jambo (Jackpot: €9,612.09)
  • The Glam Life (Jackpot: €766,597.28)
  • Greedy Goblins (Jackpot: €24,187.12)
  • It Came From Venus JP Plus (Jackpot: €19,173.85)
  • Mega Gems (Jackpot: €5,251.55)
Top BitStarz casino table games include:
  • Blackjack
  • European Roulette
  • 21 Burn Blackjack
  • Baccarat
  • Pontoon
  • Hi-Lo Switch

Bitstarz casino games

Top BitStarz Live Dealer casino games include:
  • Blackjack
  • Roulette
  • Baccarat
  • Wheel Of Dice

There’s plenty more on offer here and far too much to be able to include in this review. Suffice to say, it’s an incredible casino selection.

The site also offers a healthy amount of promotions to keep things interesting as mentioned before. But perhaps the most unique thing it offers is the chance to play with bitcoin. This is this sites unique selling point and if you are someone who wants to game using bitcoin, this is probably the best casino site available to do so. If you are interested in starting off with bitcoin, the site also goes to painstaking lengths to explain what bitcoin is and how it works to you. This information can be found through the Help section, with further information found in the About Us section.

Bitstarz bitcoin help

Obviously, the site offers no sports betting because it’s a site focused on casino gaming, and for that, there’s very little else it could offer.

The BitStarz Reputation

BitStarz has an outstanding reputation among customers and reviewers alike with good reason: they take good care of their customers. It’s obvious from entering the site how much care has been put into it and, if you look at customer feedback, it’s not just positive, it’s overwhelmingly positive.

It’s one of the most reputable sites out there and that is reflected in how many of its customers seem to love the site. This is especially important as bitcoin sites don’t tend to have the best reputation, but this seems to have defied the doubters.

Withdrawing and depositing BitStarz test

It’s always good news when a website makes their deposit and withdrawal information easy to find. Here it is located in Help, under the Payment section. It’s easy to find and easy to understand.

Bitstarz deposit payment methods

The deposit methods available are:

  • Visa
  • MasterCard
  • Bitcoin
  • Maestro
  • Skrill
  • Neteller
  • Bank Transfer
  • SoFort
  • Cubits
  • Card

The minimum amount that can be deposited is 20 Euros or equivalent for all except Cubits and Bitcoin.

  • Cubits has a minimum amount of 5 Euros
  • Bitcoin has a minimum of 0.00001 BTC

The processing time for the deposits is instant, except  for Bank Transfers and SoFort, which take between 1-3 banking days. There are fees of 2.5% on Visa, Mastercard, Skrill, Neteller and Paysafe. There is a 0.5% fee on Cubits. The rest of the payment methods have no fees. Overall, banking did very well in our BitStarz test.

Bitstarz withdrawal payment methods

The withdrawal methods available are:

  • Visa
  • Mastercard
  • Bitcoin
  • Skrill
  • Neteller
  • Bank Transfers
  • SoFort
  • Cubits

These are all free of fees. Visa, MasterCard, Bank Transfers and SoFort take 1-3 banking days to process, while the rest are instant.

  • The minimum amount that can be withdrawn for Visa, MasterCard, Skrill, Neteller, SoFort is 40 Euros.
  • BitCoin – the minimum amount is 0.00001 BTC and maximum is 20 BTC
  • Bank Transfers – the minimum is 100 Euros
  • Cubits – the minimum if 5 Euros
  • Visa, MasterCard, Bank Transfers, SoFort and Cubits, the maximum amount is 4000 Euros
  • Skrill and Neteller, the maximum amount Is 8000 Euros.

BitStarz rating and summary

Bitstarz logo

Frankly, there’s very little not to like about BitStarz. It’s beautifully designed, everything is very easy to find and understand and you feel like they’ve made a real effort to make your site experience as smooth as possible. Moreover, customer service is excellent, a feature echoed by their customers. In fact, BitStarz customers rarely seem to have a bad word to say about them. Ultimately, BitStarz reputation is stellar.

The promotions they offer are decent, if not exactly to the market leader quality of the likes of Coral. However, in terms of game selection, it’s about as good as you could hope for from a casino site. They also do a brilliant job of explaining bitcoin for anybody interested. Not only that, but the site also works flawlessly on mobile and tablets. This is quite rare for an online casino, especially one with bitcoin. Overall, it’s an excellent casino site and scores very well in our ultimate BitStarz rating.