Discover Everything There Is To Know About BGO

In this review, we’ll be taking a look at the BGO casino site to see if it has what it takes to compete with all the competition that’s out there.

 

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How much competition? Well, what’s a problem for the betting sites is in this case great for the customer with more to choose from than ever before. That means more variety, better quality sites, more offers and greater service and overall products, as each site ups their game to try to compete for customers.

BGO Beat the Boss

While this is great for you, this also leaves you with a bit of a problem. With literally hundreds, if not thousands of sites to choose from, where exactly do you start?

Well, right here.

At Betting Sites Comparison, we aim to give the most comprehensive view of the very best and worst betting sites on the market. We want to help you make the most out of your online experience. This means we take a look at everything from the way a site looks to what promotions are available and everything in between.

Of course, words can’t give you that authentic site experience so we advise all our readers to make sure they check out the site themselves. Because while all the technical elements might be there, most sites have a personality. And we can’t know whether fits you as a consumer. While this might not be as important as say, banking options, with so many sites around, it’s important to get a site that is not only fair and reliable, but also brings you the most enjoyment. Remember, if you’re not having fun, then you’re not doing it right

So, where does BGO fit into all of this?

BGO advert

While the site might not be as big of a name as many operators out there, it actually has a pretty big TV presence and some great branding featuring Verne Troyer as “the boss”. However, for some reason, BGO never comes up in conversation in the same way Ladbrokes, William Hill and the like do. Perhaps it’s the rather generic name holding them back.

However, unlike those sites, BGO is focused on casino gaming and bingo, so it might be fairer to compare them to Rich Casino or Grosvenor Casino.

Either way, those are some pretty big shoes to fill.

Let’s take a look at the most important things you’ll want to consider when considering signing up to BGO bet.

Does the site look as good as their adverts?

BGO site design

We’re not sure about that. We suppose that would be a matter of preference. In fact, it’s a little hard to say as the adverts feature so prominently on the site. In fact, you can watch the TV advert on the site itself. It’s right below the main toolbar, next to language options, so they must be very proud of it.

There’s no doubting that BGO is a site with a big focus on its brand. In that sense, it’s very much like Foxy Casino or Royal Panda Casino. In terms of whether this will appeal to you entirely depends on your preferences. You may prefer the more stripped back approached of Mr Green’s Casino or Virgin Casino.

However, in terms of sheer quality site design, BGO looks terrific. Its cool blue and black colour scheme make this feel like an advert for a sports car. And the multi-coloured headlights, which add dashes of paint and personality to the tedium of the main toolbar, are a stroke of design mastery.

BGO casino

The site design itself is very simple. From top to bottom, you’ve got your toolbars and links, a big promotional banner below and tiled games falling further down the page. That leaves all the boring bits left at the bottom.

Other pages follow a similar suite and due to the immaculate style of BGO, this doesn’t come across as tedious as is often the case. Rather it feels co-ordinated and cool. The synchronicity is satisfying rather than boring.

As you’d expect from a site with the budget of BGO, the site works pretty much flawlessly and is beautifully structured.

On the other hand

How much you’ll enjoy the site heavily depends on how much you enjoy the branding. Also, the large HD pictures do sometimes take a moment to load. It’s not much of a complaint, but there’s not much to complain about.

 

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So what does BGO have to offer?

BGO Vegas

BGO offers casino games, including its “Vegas” section, alongside a live casino and a truly exhaustive bingo section. This is actually one of the site’s biggest selling points. Very few casino sites anywhere offer the kind of bingo product that BGO does.

Providers of their games include Wagerworks and Net Entertainment, alongside many others so you know you’re getting a top quality product. The amount of games that are on the site are far too many to be listed here. It’s needless to say though that you won’t be running out of options anytime soon.

BGO also has a mobile app so you can enjoy its fantastic offering on your tablet and/or mobile.

On the other hand

Obviously this is not a sportsbook, so no sports betting of any kind is available here. This isn’t as much a criticism as it is just a matter of fact. Some people want a site that’s focus is not on sports and that’s what BGO offers.

In terms of a casino and bingo product, it’s very much up there with the big boys.

Do they have any decent promotions?

There are five promotions available on the BGO site at the time of writing. These include:

  • 20 Free Spins When You Join:
    BGO 20 Free Spins
    Register and you’ll receive twenty free spins on the site. This little sweetener is a great way of trying the site out without needing to put down any money first. 
  • Live Casino Deposit Bonus:
    BGO Live Casino Bonus
    Deposit a minimum of £10 and you’ll receive a 50% matched bonus up to £50.
  • Get up to £1,500 Bonus:
    BGO Welcome Package
    This is a welcome bonus that is split across your first four deposits. The first is a 200% bonus up to £100 with 180 free spins. The other three bonuses are 100% with the second and third having a max of £500 with the fourth having a max of £400. The minimum qualifying deposit amount for the first two bonuses is £10 and for the third and fourth, it is £30.
  • The Boss’s Loyalty Store:
    BGO Loyalty Store
    At BGO, you’ll receive stars for every £10 bet you put down. You can then use these stars in the site’s online store to earn extra rewards. 
  • Experience the World of Live Casino:
    BGO Live Casino offer
    This live casino bonus lets you receive a 100% bonus up to £50.

BGO also deserves credit for the level of effort that has clearly gone into the promotion descriptions. These all really give them a sense of fun and personality.

On the other hand

The 20 free spins bonus has a wagering requirement of 35 times, meaning it is useful for little else than as a tutorial. Still, this can be a great way to incentivise new customers to check out the BGO product without any monetary risk.  

The Live Casino Deposit Bonus has a wagering requirement of an eye watering 100 times. This effectively makes the bonus a waste of time. Other bonuses have wagering requirement of 35 and 40 times, which is about average.

Overall, the creativity shown in the descriptions for these promotions are not reflected in the offers themselves. It’s a minor disappointment in this regard for BGO.

 

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Do they have a good reputation?

BGO reputation

In terms of security and legitimacy, it should come as no surprise that BGO, with the publicity they have, operate well above board. They are also well known for having excellent payout schemes.

Their response among critics is generally positive, with the vast majority giving the site good to great reviews.

On the other hand

From our research, we have found that those who have give the BGO site bad reviews have given them really bad reviews. We’re not sure why this is but we believe it’s worth mentioning. Perhaps the size of the site has put a target on their back?

So far we’ve seen nothing to justify such aggressively negative reviews. But who knows? This review ain’t over yet.

Do they have good customer service?

BGO Contact Us

The critical and public response to the customer service team at BGO is overwhelmingly positive. These praises commonly include people citing fast responses and helpful staff.

If you do have any questions or complaint for BGO, you can contact them in a number of ways. These include via postal letter, e-mail or that all important live chat function. Our experiences with them reflected their positive reputation. The BGO customer support were very good and their staff seems to more than deserve the praise they receive.

On the other hand

The live chat feature cuts out at midnight and starts back up again at 8.30am. This isn’t nearly as bad as some other sites: Cashino for example closes their live chat support in the mid afternoon. However, it’s still not as good as 24/7 service, which is all you can say about the matter.

We’d hope a site like BGO would have the funds for such a service but it appears right now that they’re holding back. This is a bit of a let down, because this one simple improve would put them at the very top of the pack in this regard.

There’s also no phone number. While this seems like an odd choice for BGO to make, in all honesty, the vast majority of people would rather deal with their issues via live chat or email.

What banking options are available at BGO?

BGO payment methods

Payment options for deposits at BGO include the following:

  • Visa
  • Mastercard
  • Skrill
  • Neteller
  • iDebit
  • Envoy
  • Citadel
  • Paysafecard
  • Boku mobile payment.

BGO players in the UK also has access to Paypal.

None of the deposit methods at BGO are subject to any fees. The minimum deposit amount for all payment types is £10. All deposit methods have an eye-watering maximum amount of £99,999, which should satisfy the highest of rollers.

The available withdrawal methods at BGO are the same as the deposit methods, with the exception of Boku mobile payments and Paysafecard, which are unavailable. You can also use Instadebit to cash out your funds. 

There are no fees on any withdrawals at BGO and the minimum withdrawal amount for all payment methods is £20. 

PayPal, Skrill and Neteller have a processing time of 1 working day. Citadel, Visa, Mastercard and Instadebit take between 3 to 5 working days. iDebit withdrawals will take 5 working days to process and it will take between 5 to 10 working days if you are using Envoy bank transfer as your chosen withdrawal method. 

On the other hand

There’s not too much for us to complain about here. With a good selection of card, e-wallet and bank transfer options, there should be plenty here to satisfy all players. 

Some of the withdrawal timescales do seem a little high, especially when some operators boast instant withdrawal times. However, this is not really BGOs fault. The lack of information on maximum withdrawal amounts does seem somewhat of an oversight though. It’s always best for a site to give players all the information on payments they could possibly need.

All in all though, BGO gets a thumbs up when it comes to banking. 

What’s the overall conclusion for BGO then?

BGO logo

The main issue we encounter with BGO is its very underwhelming selection of promotions. It really is the only time at which the site really falls down. If you’re someone who isn’t all that interested in promotions and just want to enjoy one of the very best casino experiences around, then you’ll have a massive amount of fun here. Although a few original, generous and well thought out promotions could only sweeten the deal for players and keep BGO ahead of its rivals. 

A few other niggles aside, BGO is an overall terrific casino. If they could iron out a few kinks here and there, they’d pretty much be perfect.

 

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