Betsafe is a leading sportsbook and online casino that has gained a considerable following of late. The betting operator is the subject of many web forum opinions. Many of these Betsafe opinions revolve around key features such as betting markets and bonuses. We take a closer look at these and other features in our Betsafe review. Key aspects including site design, registration and reputation are also under the microscope in our Betsafe test.
How a site like Betsafe looks has a big affect on how good a time you’re going to have there. Not just for obvious aesthetic reasons: if a site is pleasing on the eye then you’re much more likely to have a fondness for it, but also because a site’s appearance is often indicative of the overall quality of the site. We test some of these design features in our Betsafe review.
How much effort has gone into the site’s look is probably a reflection of how much effort has gone into the site overall. It’s very much like if you were interviewing someone for a position. You’re more likely to believe a person who has turned up with a fresh haircut and a suit is taking the job seriously than someone who turns up in a t-shirt and trainers looking like they need a good wash.
It’s not a perfect set of rules to abide by: some rather plain or even ugly sites can have hidden depths, while some very attractive sites can let you down badly once you look a little bit deeper. That’s why we try to take a good look at everything here, from customer services to promotions to how easy it is to get started.
Nonetheless, even if a site does feature fantastic deals but looks like it could do with a makeover, there’s probably a site or three out there that offers the whole package. That’s the joy for us as consumers: the market is so competitive, we get to enjoy the best of the best when it comes to casino and sportsbook sites. However, with so many of them out there, it can be hard to separate the good from the bad and the good from the great.
As with other sites, such as Nordic Bet, the homepage isn’t actually the proper homepage. It’s more of an umbrella landing page where you can choose between the sportsbook, the casino, the live casino and poker. It’s a nice touch that, even though the sportsbook is the main element of the site, the other parts are given equal footing here.
Those little touches can have a big effect on how people view the various aspects of your site. For example, Foxy Bingo has a very good sportsbook service now, but due to in being shuffled among its casino service, it feels less impressive than it should.
Look and feel
This page is very simple. You have your logo to the top left of the screen. Below that is a toolbar with the four previously mentioned sub-sections. Scroll down and you have a large advert for their £20 free bet offer (more on that later in the review). There’s some further information below about their accolades, general terms and conditions and awards.
The page is decent looking enough and does its job as a main hub for the rest of the site quite well. At least it would, except that despite what is implied by this hub, the four boxes simply lead you to a sign up link: all of which take you to the same sign up page on the main site.
Not only is it quite bullish for the site to push you into not giving the place the once over before signing up, but it’s that the casino and sportsbook aren’t actually separate sub sites but are simply sections of the same site essentially makes that hub completely irrelevant. If they wanted to put focus on those four site elements, there are more honest and less disorientating ways of doing so.
On the plus side, when you get onto the site, it actually all looks pretty good. It has a cool angular, black/dark grey background and everything is designed very compactly. As always, or at least is overwhelmingly the case, the site is structured around a toolbar to the top of the page. This includes promotions, sport, live betting, casino, live casino, poker, virtuals, blog and apps options. You even have a little clock to the right.
To the top left you have the Betsafe logo, which is very simple. It’s in bouncy, white lettering and features the simple but effective tagline “in it to win it”. To the right of the logo is what looks like a happy red man jumping for joy, but at first glance, it could merely be an arbitrary symbol.
Either way, it looks good. Next to this is a golden ten year coin, reflecting their experience in the industry. This is actually a neat little touch because experience is such an important factor in the trust most customers have in the site. Below on the homepage, there’s a link to some promotions and further down, there’s some more links for Casino, Sports and Poker and some additional links and information.
Everything on the site looks pretty great but there is this weird compulsion Betsafe seems to have for doubling up on links. Nonetheless, they’ve managed to not make the place seem too busy, even if they are still using some of their space a little unwisely. To be fair, this is the only serious criticism that can be levelled at the site.
Every part of the site, while looking fairly traditional, is as crisp as a cloudless sky on a summers day. It’s easy to get around, looks great and actually manages to differentiate the styles between the sections of the site just enough to make them unique, while keeping in tone with the overall feel of the Betsafe brand.
How to get started
Our Betsafe test not only looks at how easy the sign up process is with the brand, we also guide you through the process. The brand offer a sleek and simple registration layout and setting up our test account was quick and easy. Simply follow the steps outlined below to set up your own Betsafe account.
If you haven’t already been redirected to the sign up page, simply click the big green ‘Open Account’ button to the top right of your screen. From here, you have a very simple sign up form, which really displays a contradiction in logic of the site. Initially, they want you to get on with the sign up, but once there, you just need to give them a couple of details, don’t worry about depositing anything, have a look around the site, enjoy yourself. It’s certainly preferable to the salesman position but it does appear rather bi-polar in terms of giving the site a personality.
First, pop in your e-mail and password. Your password should be of decent length, with a random series of characters and numbers. You should not use anything that could reasonably be guessed or that is used on other websites.
Next, put in your personal details, such as your name, date of birth and gender. Naturally, you’ll need to be at least 18 years old to join the site. After that, you can enter your address, mobile number and currency. You’ll also be given the option to receive information regarding promotions for the site to the contact details you have provided.
It’s worth mentioning that these can be fairly frequent, so if you’re not planning on spending much time here, it might be worth giving it a miss. You also have the option to set a deposit limit. This is a terrific feature and is always a sign of a good betting site. Deposit limits are a great way of keeping track of your spending and keeping betting fun, which remember, is really the whole reason we’re here.
Finally, confirm you’ve read the terms and conditions and are over 18 and you’re ready to open your account. It’s important to note that you can only use one set of customer details per site. This includes, your e-mail, ip address and more. You’ll need to enter bank details at a later date if you wish to deposit funds.
Betsafe has as good a customer service as you could possibly expect. Most importantly of all, it has a 24/7 live chat option, which is an absolute must for any site that wishes to compete on a serious level. They also have three support e-mail addresses: one for general support, accounting and security.
You can also contact Betfair support via their phone numbers, which are available for various countries. In addition to this, they have a very good FAQ section, which should help customers with some straightforward issues. Crucially, the site has had a good response from customers dealing with issues overall, which is the real test for the quality of any customer service.
Promotions on offer at Betsafe
Our Betsafe review takes a closer look at the brands bonus offers. They offer a huge array of promotions, including three welcome bonuses. These include the 100% up to £250 and 10 big spins, 50% up to £250 and 25 free spins and 100% up to £500 and 25 big spins promotions. This comes with a maximum bonus of £1000 and a wagering requirement of x40. This is a reasonable offer for such a large bonus offer. you also do not need a Betsafe bonus code for these offers.
There’s another welcome offer of a £20 free bet for a £10 qualifying bet, as well as a 10 day achievement challenge, a £20 live casino bonus, a £10,000 monthly sit and go challenge, a £125,000 poker festival and much more. Overall, this is an excellent variety of promotions: all of reasonable quality.
What’s on offer at Betsafe?
As is made perfectly clear by the bizarre initial landing page, there are four main elements to Betsafe: the Sportsbook, the Casino, the Live Casino and Poker (although that really is a subsidiary of the casino). We take a closer look at some of these offerings in our Betsafe review.
The Casino and Live Casino are both excellent. They look fantastic, operate like a dream and have a massive selection of world class games on offer, including:
- video slots
- table games
- classic slots
- video poker
There’s also a large selection of live betting as part of the sportsbook. Plenty of sites have this option now, but Betsafe really does have a world class selection in this regard.
The sports betting on offer include:
- Rugby Union
- Ice Hockey
- Mixed Martial Arts
- Winter Sports
- American Football
- Australian Rules
- Formula 1
- Rugby League Snooker
- TV Events
- eSports betting
- Gaelic Sports
Betsafe has a good to great reputation among most customers and critics. As mentioned in customer support, most appear happy with the service provided. Betsafe is also a massive site with a serious pedigree built on ten years of experience. They have sister sites and are a staple of the gaming world. It’s fair to say they didn’t get that far without impressing people.
Betsafe test: Banking options
A key area of our Betsafe test looks at the available banking options on the site. The following deposit options are available at Betsafe:
All payment types come without charges. Unfortunately, there is no information on minimum or maximum deposit amounts.
The following withdrawal methods are available at Betsafe:
- Bank Transfer
Bank Transfers take 2-5 working days to process, Skrill, Neteller and Visa take one working day, although Visa may take a few more days to go through to your bank. There is no information on minimum or maximum amounts.
Betsafe rating and summary
Our Betsafe review revealed a betting site with a world class reputation. The brand has an incredible wealth of experience. However, in some areas of our Betsafe test, the operator seems to be a step behind the biggest players in the industry. At the same time, still leaping ahead of newcomers.
Most Betsafe opinions agree that the brand’s promotions are big and varied. However, some opinions also point to average value with regards to wagering requirements. There’s a few odd design choices but overall, the site looks great. The casino and sportsbook both look very classy and play just as well. The games are fun and the sportsbook is extensive. It’s hard to imagine anyone being disappointed with what Betsafe has to offer. Our overall Betsafe rating therefore is very high, despite some mixed results here and there.